Banking Customer Advisor: Relationship Builder & Outreach

WesBanco Bank Inc.; Wheelersburg (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service while identifying sales opportunities and handling account transactions.

You will engage with customers to assess financial needs and refer them to product partners to grow the bank's relationships. The role emphasizes outbound onboarding calls, attracting new Retail customers, and promoting bank products within Retail banking relationships.

Qualifications

• High School Diploma or GED is required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Identify referral opportunities and promote bank products and services.
• Develop customer relationships and achieve production and referral goals.
• Handle daily banking transactions, open new deposit accounts, and maintain cash controls.

Skills

Customer service

Sales proficiency

Relationship building

Outbound calling

Communication skills

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service while identifying sales opportunities and handling account transactions.

You will engage with customers to assess financial needs and refer them to product partners to grow the bank's relationships. The role emphasizes outbound onboarding calls, attracting new Retail customers, and promoting bank products within Retail banking relationships.