Banking CSR & Transactions Specialist (Float)

WesBanco, Inc.; Youngstown (OH); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

WesBanco, Inc. in Youngstown, OH seeks a Customer Service Representative to welcome customers, process transactions accurately, and uphold bank policies.

The CSR is the first point of contact, delivers outstanding service, identifies referral opportunities, and ensures secure handling of customer information. Strong communication, cash handling experience, and ability to balance a cash drawer are essential.

Competenze

• High School Diploma or GED required.
• 1 year of cash handling or customer service preferred.
• Ability to read and follow instructions.
• Excellent communication and interpersonal skills.

Mansioni

• Accepts and accurately processes financial service transactions.
• Provide excellent customer service as the first point of contact.
• Identify referral opportunities and follow up as needed.
• Maintain cash drawer balance and adhere to cash handling procedures.
• Follow security and audit procedures.
• Maintain confidentiality of customer information.
• Support Banking Center team and respond to calls.

Conoscenze

Customer service

Cash handling

Referral opportunities

Communication

Security awareness

Teamwork

Formazione

High School Diploma or GED

Descrizione del lavoro

WesBanco, Inc. in Youngstown, OH seeks a Customer Service Representative to welcome customers, process transactions accurately, and uphold bank policies.

The CSR is the first point of contact, delivers outstanding service, identifies referral opportunities, and ensures secure handling of customer information. Strong communication, cash handling experience, and ability to balance a cash drawer are essential.