Banking Center CSR - In-Office Float to 3 Locations

WesBanco; Youngstown (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

WesBanco in Ohio is seeking a Customer Service Representative (CSR) to handle transactions, assist customers, and promote banking products in a friendly, professional manner. This role emphasizes accurate processing of deposits and withdrawals, cash handling, and maintaining trust through confidentiality and security practices.

The CSR will operate 100% in-office at designated WesBanco locations in Boardman, Columbiana, and Youngstown main offices, serving customers and identifying referral

Qualifications

• Excellent customer service skills and the ability to engage customers.
• Experience with processing financial transactions accurately.
• Understanding of cash handling, balancing, and security procedures.
• Ability to identify referral opportunities and promote bank services.
• Basic math and financial literacy.
• Effective communication in person and over the phone.

Responsibilities

• Personally processes customer transactions accurately and efficiently.
• Accepts deposits, withdrawals, and other banking transactions.
• Maintains cash drawer integrity and follows balancing procedures.
• Adheres to security, privacy, and audit requirements.
• Identifies referral opportunities and promotes appropriate products.
• Handles inquiries and supports teamwork at the Banking Center.

Skills

Customer service

Cash handling

Transaction processing

Referral selling

Security procedures

Communication

Education

High School Diploma or GED

Job description

WesBanco in Ohio is seeking a Customer Service Representative (CSR) to handle transactions, assist customers, and promote banking products in a friendly, professional manner. This role emphasizes accurate processing of deposits and withdrawals, cash handling, and maintaining trust through confidentiality and security practices.

The CSR will operate 100% in-office at designated WesBanco locations in Boardman, Columbiana, and Youngstown main offices, serving customers and identifying referral