Banking Customer Service & Transactions Specialist

WesBanco Bank Inc.; North Canton (OH); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

WesBanco Bank Inc. in Ohio is seeking a Customer Service Representative (CSR) to accept and process transactions per the Bank's policies, while delivering outstanding service. As the first contact for customers, you will identify referral opportunities and guide complex issues to the right bank line of business.

The CSR will handle account transactions, maintain confidentiality, and support the Banking Center's sales and service goals. Strong communication and accuracy are essential.

Qualifikationen

• High School Diploma or GED required.
• Minimum 1 year of cash handling or customer service experience preferred.
• Ability to read, write, and present information clearly and concisely.

Aufgaben

• Accepts and accurately processes all financial service transactions.
• Provide excellent customer service and respond to customer needs.
• Maintain cash drawer and balance cash at end of shift.
• Protect customer information and follow security procedures.
• Identify referral opportunities and support sales goals.
• Answer calls and assist with banking center duties as assigned.
• Develop knowledge of bank products and services to assist customers.

Kenntnisse

Excellent Customer Service

Cash Handling

Accounts Transactions

Referral Identification

Security Procedures

Communication Skills

Multi-tasking

Ausbildung

High School Diploma or GED

Jobbeschreibung

WesBanco Bank Inc. in Ohio is seeking a Customer Service Representative (CSR) to accept and process transactions per the Bank's policies, while delivering outstanding service. As the first contact for customers, you will identify referral opportunities and guide complex issues to the right bank line of business.

The CSR will handle account transactions, maintain confidentiality, and support the Banking Center's sales and service goals. Strong communication and accuracy are essential.