Banking CSR I — Customer Advocate & Branch Sales

First Hawaiian Inc.; Princeville (HI); On-site; USD 33,000 - 37,000; Full time

Job summary

First Hawaiian Bank is seeking a Customer Service Representative I for its Princeville Branch in Kauai. You will deliver outstanding service to customers, promote bank products, and act as the initial contact for referrals to personal bankers and loan areas.

The role emphasizes a professional image and branch-based sales activities. Ideal candidates hold an Associates degree in business or equivalent, with at least 2 years’ teller or sales experience, strong communication, discretion, and basic

Qualifications

• Associates degree in business and/or equivalent work skills required.
• Minimum of 2 years as a commercial teller or two years in a retail sales environment selling products and services.
• Strong verbal and interpersonal communication skills for sales presentations.
• Ability to use judgement and discretion regarding customer transactions and confidential information.
• PC skills in word processing.
• Must be able to type 35 wpm.

Responsibilities

• Provide quality customer service to bank customers inside and outside the branch, promoting the Bank’s products and services.
• Inform customers of benefits and features and refer to personal bankers and loan/credit areas as needed.

Skills

Verbal communication

Interpersonal skills

Word processing

Typing 35 wpm

Judgement & discretion

Education

Associates degree in business

Job description

First Hawaiian Bank is seeking a Customer Service Representative I for its Princeville Branch in Kauai. You will deliver outstanding service to customers, promote bank products, and act as the initial contact for referrals to personal bankers and loan areas.

The role emphasizes a professional image and branch-based sales activities. Ideal candidates hold an Associates degree in business or equivalent, with at least 2 years’ teller or sales experience, strong communication, discretion, and basic