Banking Consultant (Liliha)

First Hawaiian Inc.; Honolulu (HI); On-site; USD 2,673,000 - 3,237,000; Full time

Benefits offered by this job

Sales incentives

Job summary

First Hawaiian Bank is seeking a collaborative Banking Consultant for the Liliha Branch in Honolulu. You will deliver exceptional in-branch service, engage customers to identify needs, demonstrate digital banking, and advise on financial products to meet goals.

The role requires 2+ years in sales and service or an Associate degree, with a Monday–Friday schedule plus occasional Saturday rotation. Salary range provided with incentives.

Qualifications

• Associate degree in business-related field or equivalent experience; or high school diploma with 2 years in sales and service.
• Retail/branch banking experience in operations and sales in financial services.
• Knowledge of banking/financial products and ability to grasp finance concepts.
• Must project a welcoming presence with strong verbal, written, and interpersonal skills.
• Digitally savvy and confident in using digital banking technology for routine needs.
• Detail oriented with excellent follow-through.
• Adaptable and resourceful in a fast-paced environment.
• Growth mindset, upbeat, quick learner.
• Strategic thinker able to work independently or within a team.

Responsibilities

• Deliver exceptional in-branch customer service by proactively engaging customers to identify needs.
• Demonstrate digital banking options and fulfill day-to-day transactional needs.
• Advise customers on the full range of financial products and services to meet financial needs.
• Identify referral opportunities to a subject matter expert or relationship banker.

Education

Associate degree in business-related field or equivalent experience

High school diploma or equivalent with 2 years sales & service experience

Retail/branch banking experience in operations and sales

Knowledge of banking/financial products and finance concepts

Strong verbal, written and interpersonal communication

Digitally savvy with digital banking tools

Detail oriented with follow-through

Agile and resourceful in a fast-paced environment

Growth mindset and quick learner

Strategic thinking; able to work independently or in a team

Job description

Job Description

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Liliha Branch.

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30 PM (hours may vary)

Compensation

The salary range is $19.50 - $23.50/hr, commensurate with experience; plus sales incentives.

Responsibilities

In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

Qualifications

The ideal candidate will have:

• Associate’s degree in a business-related field or equivalent work experience; or


• High school diploma or equivalent and 2 years’ experience in a sales and service environment required


• Retail / branch banking experience in operations and sales or similar experience within the financial services industry


• Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts


• Must project a welcoming presence when interacting with customers Strong verbal, written, and interpersonal communication skills


• Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs


• Detail oriented with excellent follow-through


• Agile and resourceful as it relates to working in a fast-paced changing environment


• Upbeat and positive, growth mindset, and quick learner


• Strategic thinker with the ability to work both independently and as part of a larger team