Banking Consultant (Waikiki Banking Center)

First Hawaiian Inc.; Honolulu (HI); On-site; USD 29,000 - 34,000; Full time

Job summary

First Hawaiian Bank is seeking a Banking Consultant to join the Waikiki Banking Center on Oahu. The role emphasizes delivering exceptional customer service, handling transactions accurately, and maintaining up-to-date knowledge of our banking products and services.

The position requires strong communication skills, a welcoming presence, and the ability to work both independently and as part of a team in a fast-paced environment. Requires a relevant degree or equivalent experience.

Qualifications

• Associate’s degree or equivalent business-related experience.
• High school diploma or equivalent with 2 years in sales/service environment.

Responsibilities

• Provide excellent customer service at the branch, acting as the face of First Hawaiian Bank.
• Process financial transactions accurately and efficiently.
• Maintain foundational knowledge of products and services to assist customers.

Skills

Verbal communication

Written communication

Interpersonal skills

Digital banking savvy

Detail-oriented

Adaptable / Agile

Positive mindset

Teamwork

Confidentiality

Education

Associate degree in business-related field

High school diploma + 2 years sales/service experience

Job description

Job Description

First Hawaiian Bank is currently seeking a Banking Consultant to join our team at the Waikiki Banking Center on Oahu that is robust with career growth and developmental opportunities.

First Hawaiian Bank is currently seeking a Banking Consultant to join our team at the Waikiki Banking Center on Oahu that is robust with career growth and developmental opportunities.

Compensation

The pay range for the role is $21.50 - $25.50/hr (commensurate with experience); plus sales incentives

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Rotational Saturday 8:30AM - 1:30PM (hours may vary)

Responsibilities

As the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.

Qualifications

The ideal candidate will have:

• Associate’s degree in a business-related field, equivalent work experience; or
• High school diploma or equivalent and 2 years’ experience in a sales and service environment required
• 2 years of experience in cash handling required
• 2 years of experience in customer service, referrals and sales required
• Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred
• Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred
• Must project a welcoming presence when interacting with customers
• Strong verbal, written, and interpersonal communication skills
• Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
• Detail oriented with excellent follow-through
• Agile and resourceful as it relates to working in a fast-paced changing environment
• Upbeat and positive, growth mindset, and quick learner
• Ability to work both independently and as part of a larger team
• Ability to handle confidential matters judiciously