Banking Concierge: Grow Relationships & Deposits

Huntington National Bank

Town of Springfield (WI)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Office workplace

Flexible work arrangements

Equal Opportunity Employer

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk‑in customers. You will help retain and grow consumer and business relationships by identifying financial goals and recommending deposits and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary customer service while following all policies and procedures.

Qualifications

High School Diploma or GED required; 1 year of customer service or military service in an admin/contracting role or a Bachelor's Degree.
1 year or more in customer service in banking, financial services or goal-driven retail sales.

Responsibilities

Providing excellent customer service and effectively resolving customer issues.
Educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
Educating and referring customers to other areas of the bank to deepen relationships.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.