Customer Experience Banker: Grow Relationships & Deposits

Huntington National Bank; Grenada (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending appropriate deposit products and other services.

You will handle transactions accurately, balance daily totals, and provide exemplary customer service while upholding policy and regulatory requirements.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Preferred qualifications include 1 year or more in customer service in banking or financial services, cash handling, and comfort with mobile and online banking tools.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales & referrals

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Mobile/Online banking tools

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending appropriate deposit products and other services.

You will handle transactions accurately, balance daily totals, and provide exemplary customer service while upholding policy and regulatory requirements.