Financial Concierge: Grow Customer Relationships

Huntington National Bank; Parma (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and recommending deposits and other banking services.

Responsibilities include processing transactions accurately, balancing daily activity, and providing exemplary service while adhering to bank policies and risk requirements.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Experience in customer service or related roles is valued.
• Retail banking or financial services background is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and procedures; manage risk.

Skills

Customer service

Sales orientation

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and recommending deposits and other banking services.

Responsibilities include processing transactions accurately, balancing daily activity, and providing exemplary service while adhering to bank policies and risk requirements.