Banking Client Advisor: Growth & Service

Woodforest National Bank; Hoover (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships in Alabama. You will deliver the Woodforest Experience through exceptional service, proactive product marketing, and precise operational execution.

Ideal candidates enjoy helping customers, thrive in retail sales, and align with Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

Qualifications

• Minimum of 2 years of retail sales and/or customer service experience.
• Retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Resolve customer inquiries at the first point of contact.
• Open and maintain deposit accounts with accuracy and compliance.
• Handle teller transactions and cash handling as part of branch duties.

Skills

Retail sales

Customer service

Communication skills

Problem-solving

Flexibility & scheduling

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships in Alabama. You will deliver the Woodforest Experience through exceptional service, proactive product marketing, and precise operational execution.

Ideal candidates enjoy helping customers, thrive in retail sales, and align with Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.