Relationship Banker II — Growth & Service

Woodforest National Bank; Hueytown (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Alabama-Hueytown to deliver the Woodforest Experience through proactive selling and exceptional service. You will grow retail relationships by understanding customer needs and guiding them to suitable banking products.

The role emphasizes ownership, integrity, and operating knowledge to support daily branch functions and community engagement in a fast-paced retail environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at first point of contact.
• Maintain accurate transactions and account openings with regulatory compliance.
• Explain complex solutions in simple terms.

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Confidentiality

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker II in Alabama-Hueytown to deliver the Woodforest Experience through proactive selling and exceptional service. You will grow retail relationships by understanding customer needs and guiding them to suitable banking products.

The role emphasizes ownership, integrity, and operating knowledge to support daily branch functions and community engagement in a fast-paced retail environment.