Retail Banking Advisor II – Customer Growth & Service

Woodforest National Bank; Franklin (TN); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of banking products and services. This full-time role emphasizes the bank's core values—Ownership, Service, Community, and Integrity—in every customer and team interaction.

You will perform teller duties, open accounts, and ensure compliance while supporting branch colleagues

Formación

• Minimum 2 years of retail sales or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.
• High school diploma or equivalent required.

Responsabilidades

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Open accounts and handle teller transactions with accuracy.
• Maintain compliance with policies and regulatory requirements.
• Provide warm, personalized interactions with every customer daily.

Conocimientos

Retail sales

Customer service

Sales process

Communication

Problem-solving

Organization

Educación

High School Diploma or equivalent

Herramientas

Cisco Duo

Descripción del empleo

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of banking products and services. This full-time role emphasizes the bank's core values—Ownership, Service, Community, and Integrity—in every customer and team interaction.

You will perform teller duties, open accounts, and ensure compliance while supporting branch colleagues