Retail Banking Advisor II – Customer Growth & Service

Woodforest National Bank; Franklin (TN); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of banking products and services. This full-time role emphasizes the bank's core values—Ownership, Service, Community, and Integrity—in every customer and team interaction.

You will perform teller duties, open accounts, and ensure compliance while supporting branch colleagues

Qualifications

• Minimum 2 years of retail sales or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.
• High school diploma or equivalent required.

Responsabilités

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Open accounts and handle teller transactions with accuracy.
• Maintain compliance with policies and regulatory requirements.
• Provide warm, personalized interactions with every customer daily.

Connaissances

Retail sales

Customer service

Sales process

Communication

Problem-solving

Organization

Formation

High School Diploma or equivalent

Outils

Cisco Duo

Description du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of banking products and services. This full-time role emphasizes the bank's core values—Ownership, Service, Community, and Integrity—in every customer and team interaction.

You will perform teller duties, open accounts, and ensure compliance while supporting branch colleagues