Banking Center Operations & Sales Leader

American National bank of Texas; Terrell (TX); On-site; USD 55,000 - 72,000; Full time

Job summary

American National Bank of Texas seeks an Assistant Banking Center Manager to oversee operations and service functions at our Terrell, TX location. Lead staff, manage paying/receiving activities, and help meet retail sales targets while ensuring efficient customer service.

The role requires strong leadership, compliance with security and audit controls, and the ability to coach the team to uncover customer needs and expand product referrals.

Qualifications

• High School diploma or GED.
• 5 years banking and supervisory experience based on banking center complexity; customer service and operations experience.

Responsibilities

• Implements a strong performance management process with clear expectations and accountability.
• Maintains security controls to protect against criminal activity and reduce risk.
• -Coaches staff to uncover customer needs and referrals and to deliver appropriate products and services; ensures timely, accurate service.
• Manages staffing levels to ensure proper coverage including supervisory duties.
• Supports the implementation of sales and service initiatives to achieve established sales goals.
• Ensures audit, compliance, internal controls, and expenses are administered to minimize losses and risk.
• Participates with banking center manager in allocating retail sales goals and achieving individual goals.
• Requires work on physical bank premises.

Skills

Leadership

Communication

Team supervision

Customer service

Attention to detail

Time management

Mathematical ability

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

American National Bank of Texas seeks an Assistant Banking Center Manager to oversee operations and service functions at our Terrell, TX location. Lead staff, manage paying/receiving activities, and help meet retail sales targets while ensuring efficient customer service.

The role requires strong leadership, compliance with security and audit controls, and the ability to coach the team to uncover customer needs and expand product referrals.