Banking Center Leader: Sales & Service

American National Bank Of Texa; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

American National Bank Of Texa is seeking an Assistant Banking Center Manager in Dallas to oversee banking center operations and customer service, while driving sales and profitability. The role emphasizes staff coaching, performance management, and adherence to controls on a busy banking floor.

The position requires a High School diploma or GED and about 5 years of banking and supervisory experience, with proficiency in Excel/Word and strong math skills.

Qualifications

• High School diploma or GED is required.
• 5 years banking and supervisory experience is preferred based on center complexity.
• Experience in customer service and operations is essential.

Responsibilities

• Implements a strong performance management process with clear expectations and accountability.
• Maintains security controls to protect against criminal or fraudulent activity and risk.
• Coaches staff to uncover customer needs and deliver appropriate products and services; ensures service standards are met.
• Manages staffing levels to ensure proper coverage including supervisory responsibilities.
• Supports sales and service initiatives to achieve established sales goals.
• Ensures audit, compliance and internal controls are administered to minimize losses and risk.

Skills

Leadership

Customer service

Communication

MS Excel

MS Word

Math skills

Education

High School diploma or GED

Job description

American National Bank Of Texa is seeking an Assistant Banking Center Manager in Dallas to oversee banking center operations and customer service, while driving sales and profitability. The role emphasizes staff coaching, performance management, and adherence to controls on a busy banking floor.

The position requires a High School diploma or GED and about 5 years of banking and supervisory experience, with proficiency in Excel/Word and strong math skills.