Retail Banking Center Lead

External Candidates Only; Terrell (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

ANBTX is seeking an Assistant Banking Center Manager in Terrell, TX to oversee complex center operations and service delivery. You will oversee paying and receiving activities, drive sales goals, and lead a team to provide outstanding customer service on-site.

The role requires strong leadership, security controls, and the ability to coach staff to identify customer needs and opportunities for product referrals. Travel and long hours may occasionally be required.

Qualifications

• 5 years banking and supervisory experience based on banking center complexity.
• Customer service and operations experience.

Responsibilities

• Implements a strong performance management process with clearly stated expectations, accountabilities, and monitors performance.
• Maintains security controls to protect against criminal or fraudulent activity and unnecessary risk or exposure.
• Coaches staff and demonstrates skills to uncover customer needs, referrals, and expansion opportunities and delivers appropriate products and services; ensures timely and accurate service.
• Manages staffing levels to ensure proper coverage including supervisory.
• Supports the implementation of sales and service initiatives to achieve established sales goals.
• Ensures audit, compliance, internal controls, and expenses are administered to manage risk and minimize losses.
• Participates with banking center manager in the allocation of retail sales goals and the achievement of individual sales goals.
• Requires work on physical bank premises.

Skills

Leadership

Communication

Adaptability

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

ANBTX is seeking an Assistant Banking Center Manager in Terrell, TX to oversee complex center operations and service delivery. You will oversee paying and receiving activities, drive sales goals, and lead a team to provide outstanding customer service on-site.

The role requires strong leadership, security controls, and the ability to coach staff to identify customer needs and opportunities for product referrals. Travel and long hours may occasionally be required.