Assistant Banking Center Manager - Service & Sales Leader

American National bank of Texas

Dallas (TX)

On-site

USD 52,000 - 75,000

Full time

9 days ago

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Job summary

American National bank of Texas seeks an Assistant Banking Center Manager to supervise daily operations, drive service quality, and achieve sales goals. The role requires strong leadership, risk awareness, and staff coaching to deliver excellent customer experiences across branches in Dallas and surrounding markets.

The position focuses on paying/receiving activities, performance management, and security controls, with a focus on meeting service standards and profitability through trained staff.

Qualifications

  • High School diploma or GED.
  • 5 years banking and supervisory experience based on banking center complexity; customer service and operations experience.

Responsibilities

  • Oversee banking center operations and service functions to ensure efficient customer service.
  • Manage platform and paying/receiving activity and achieve retail sales targets.
  • Lead and train staff for service profitability and sales growth.
  • Implement performance management to monitor and improve results.
  • Maintain security controls to protect against risk and fraud.
  • Coach staff to uncover customer needs and expand product referrals.

Skills

Leadership
Customer service
Excel
MS Word
Advanced math
Multi-station mobility
Overtime readiness

Education

High School diploma or GED

Tools

Microsoft Excel
MS Word

Job description

American National bank of Texas seeks an Assistant Banking Center Manager to supervise daily operations, drive service quality, and achieve sales goals. The role requires strong leadership, risk awareness, and staff coaching to deliver excellent customer experiences across branches in Dallas and surrounding markets.

The position focuses on paying/receiving activities, performance management, and security controls, with a focus on meeting service standards and profitability through trained staff.

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