Banking Center Operations Lead

First Horizon Corp.; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Corporation in Houston is seeking an Operations Coordinator to oversee center cash operations, process client transactions, and safeguard assets in line with bank policy.

You will manage access controls, assist with audits, guide client experience improvements, and support sales initiatives while maintaining efficient, accurate processing. A high school diploma is required; a bachelor’s degree is preferred, with 2–5 years of relevant experience.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.

Responsibilities

• Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within bank policy.
• Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors.
• Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team.
• Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures.
• Mitigate the bank’s risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention.

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office suite

Job description

First Horizon Corporation in Houston is seeking an Operations Coordinator to oversee center cash operations, process client transactions, and safeguard assets in line with bank policy.

You will manage access controls, assist with audits, guide client experience improvements, and support sales initiatives while maintaining efficient, accurate processing. A high school diploma is required; a bachelor’s degree is preferred, with 2–5 years of relevant experience.