Banking Center Manager II: Growth Leader & Coach

Academy Bank, N.A.; Littleton (CO); On-site; USD 61,000 - 74,000; Full time

Benefits offered by this job

Medical

Vision

401(k) plan

Short and Long-term disability

Company paid vacation, paid leave and!

Job summary

Academy Bank, N.A. seeks a Banking Center Manager II in Colorado to lead a banking center, drive sales, ensure compliance, and deliver a fast, personal client experience.

Requirements include 1 year banking center experience and 1 year of management, plus strong communication and coaching skills; knowledge of retail loan and deposit products. This is a full-time role with benefits and incentive opportunities.

Qualifications

• 1-year banking center experience; experience with DFC banks is preferred.
• 1-year management/supervisory experience required.
• Sales or networking background experience required; sales and marketing aptitude preferred.

Responsibilities

• Supervise banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate.
• Deliver a Fast, Easy, and Personal client experience.
• Measure and manage sales based on daily / monthly / quarterly / annual budgeted goals.
• Market bank products to target clients inside and outside the banking center by contacting potential clients, businesses, and community and civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients.
• Provide community education outreach to fulfill CRA commitments as directed by the Company.
• Be a digital expert in educating clients and associates in our digital banking platform.
• Observe and coach through role play, mentoring, and motivating staff on a consistent basis through weekly O3 meetings, and as needed for improvement of individual performance.
• Implement all banking center procedures and delegates the same, as necessary, to ensure profitable and secure business, including conducting regular audits of teller drawers and vault, completing daily imaging, reviewing and approving select transactions to limit bank's risk, ensuring accurate and timely completion of all logs, confirming operation of video cameras, and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs.
• Ensure banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.
• Ensure confidentiality of client and associate information by practicing all security processes; training, coaching, and monitoring associates with respect to confidentiality policies; and ensuring that all physical security measures are in place and functioning properly, including locks, video cameras, computer access, and key access.
• Responsible for knowing, following, and ensuring all banking center associates' adherence to all bank policies and procedures and applicable state and federal laws.
• Promote an ethical environment by modeling integrity and requiring ethical behaviors of all associates.
• Ensures scheduling and timecard approvals are completed on a timely basis and by the required deadline. Perform banking center transactions during busy times and/or when branch is understaffed, including assisting clients with all types of banking transactions and approving/declining transactions when manager-level review is required.
• Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies.
• Protect all client and bank information confidentially and follow all company policies.
• Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
• Other specified duties as assigned.

Skills

Business development

Communication skills

Math skills

Emotional intelligence

Multi-tasking

Computer skills

Retail banking products

Travel flexibility

NMLS licensing

Education

High school diploma / GED / equivalent

Bachelor’s degree preferred

Job description

Academy Bank, N.A. seeks a Banking Center Manager II in Colorado to lead a banking center, drive sales, ensure compliance, and deliver a fast, personal client experience.

Requirements include 1 year banking center experience and 1 year of management, plus strong communication and coaching skills; knowledge of retail loan and deposit products. This is a full-time role with benefits and incentive opportunities.