Banking Center Manager II

RG&T Solutions; Soddy-Daisy (TN); On-site; USD 85,000 - 115,000; Full time

Job summary

RG&T Solutions in Soddy-Daisy, TN seeks a results-driven leader who oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring high-quality, accurate, and timely customer service.

You will coach a team, drive sales initiatives, build client relationships, and ensure adherence to policies, controls, and risk practices while monitoring performance and expenses. This role blends strategic oversight with hands-on leadership and community engagement.

Qualifications

• Bachelor’s degree or equivalent experience in related field.
• Proficiency with Microsoft Office and Salesforce.
• Strong leadership, communication, and organizational skills.
• Ability to meet background, credit, and regulatory requirements.

Responsibilities

• Strategic Leadership: Coach and manage team to execute initiatives, promote a positive work culture, and represent the organization professionally within the community.
• Sales & Business Development: Implement advice-driven sales processes, coach sales activities, and develop relationships with clients and partners to expand market presence.
• Client Experience: Ensure excellent customer service and prompt resolution of issues.
• Team Management: Recruit, train, develop, and motivate staff; provide ongoing feedback and foster a collaborative environment.
• Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
• Operational Efficiency: Lead operational excellence, monitor metrics, control expenses, and partner with operational teams for improvements.

Skills

Leadership

Strategic thinking

Sales management

Client relationships

Communication

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Role Overview: This position oversees the sales, production, profitability, and regulatory compliance of a banking center, ensuring delivery of high-quality, accurate, and timely customer service.

Key Responsibilities

• Strategic Leadership: Coach and manage team to execute initiatives, promote a positive work culture, and represent the organization professionally within the community.
• Sales & Business Development: Implement advice-driven sales processes, coach sales activities, and develop relationships with clients and partners to expand market presence.
• Client Experience: Ensure excellent customer service and prompt resolution of issues.
• Team Management: Recruit, train, develop, and motivate staff; provide ongoing feedback and foster a collaborative environment.
• Compliance & Risk Management: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
• Operational Efficiency: Lead operational excellence, monitor metrics, control expenses, and partner with operational teams for improvements.

Qualifications & Skills

• Bachelor’s degree or equivalent experience in related field.
• Proficiency with Microsoft Office and Salesforce.
• Strong leadership, communication, and organizational skills.
• Ability to meet background, credit, and regulatory requirements.

This role involves supervisory responsibilities, including hiring, training, performance evaluation, and ensuring team compliance with policies and regulations.