Financial Center Leader: Drive Client Experience & Growth

Colorado Psychiatric; Colorado Springs (CO); In loco; USD 77.000 - 109.000; Tempo pieno

Descrizione del lavoro

Bank of America is seeking an experienced manager to lead a financial center in Colorado Springs. The role focuses on operating as a business owner, fostering a client-centric and risk-aware culture, and driving a high-performing team to achieve financial goals.

The position requires leadership capability, a strong work ethic, and the ability to manage clients, staff, and operations in a fast-paced environment. Weekend/extended hours may be required.

Competenze

• Minimum of one year of leadership experience demonstrated through coaching, training or motivating a work team.
• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Delivers an experience that improves clients' financial lives.
• Identifies solutions for clients and resolves problems independently or with others.
• Communicates confidently with all clients and adapts to new information.

Mansioni

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic and routes clients to optimize retention.
• Oversees business results through formal management routines and coaching.
• Creates a world-class client experience environment.
• Drives operational excellence by engaging employees on strategy.
• Manages priorities and ensures effective execution.

Conoscenze

Coaching

Leadership

Talent Development

Performance Management

Recruiting

Customer Service Management

Risk Management

Problem Solving

Formazione

High School Diploma / GED

Descrizione del lavoro

Bank of America is seeking an experienced manager to lead a financial center in Colorado Springs. The role focuses on operating as a business owner, fostering a client-centric and risk-aware culture, and driving a high-performing team to achieve financial goals.

The position requires leadership capability, a strong work ethic, and the ability to manage clients, staff, and operations in a fast-paced environment. Weekend/extended hours may be required.