Banking Center Manager II

LS Solutions; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

LS Solutions in Baton Rouge is seeking a Banking Center Leader to oversee sales, production, profitability, and regulatory compliance within a busy banking center. You will ensure delivery of high-quality, accurate, and timely customer service to our clients.

Responsibilities include coaching and leading the banking team, driving growth through proactive outreach, recruiting and developing staff, managing risk and compliance, and optimizing operational efficiency in collaboration with Retail

Qualifications

• Bachelor's degree or equivalent experience.
• Proficiency in Microsoft Office and Salesforce.
• Must meet background and regulatory standards, including S.A.F.E. Act requirements.

Responsibilities

• Lead and coach the banking team to execute initiatives and model a positive culture.
• Implement sales processes, coach activities, and grow the client base through local engagement.
• Deliver excellent service by resolving client issues promptly and effectively.
• Recruit, train, develop, and evaluate staff; provide coaching and feedback.
• Ensure adherence to regulations, policies, and ethical standards; support risk management strategies.
• Drive operational excellence, monitor metrics, improve processes, and control expenses with Retail Operations.

Skills

Microsoft Office

Salesforce

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Location:

Onsite listed in the job posting.

Summary:

This role oversees sales, production, profitability, and regulatory compliance within a banking center. It ensures delivery of high-quality, accurate, and timely customer service.

Key Responsibilities Include

• Leadership: Coach, lead, and manage the banking team to execute strategic initiatives and model a positive culture. Promote associate engagement and represent the organization in the community.
• Sales & Business Development: Implement advice-driven sales processes, coach sales activities, and build relationships with clients and partners to grow the client base through proactive outreach and local engagement.
• Client Experience: Deliver excellent service by resolving client issues promptly and effectively.
• Team Management: Recruit, train, develop, and motivate staff; provide coaching, feedback, and performance evaluations; foster an inclusive environment promoting teamwork and growth.
• Compliance & Risk Management: Ensure adherence to regulations, policies, and ethical standards. Collaborate on risk management strategies and ensure team training completion.
• Operational Efficiency: Lead operational excellence, monitor metrics, improve processes, and control expenses in partnership with Retail Operations.

Supervisory Responsibilities:

Direct and evaluate personnel, including hiring, training, performance management, and addressing employee issues.

Qualifications:

Bachelor's degree or equivalent experience, with proficiency in Microsoft Office and Salesforce. No specific licenses required. Must meet background and regulatory compliance standards, including S.A.F.E. Act requirements.