Banking Center Manager I

LiveWell Homecare Agency, LLC; Chapel Hill (NC); On-site; USD 80,000 - 105,000; Full time

Job summary

LiveWell Homecare Agency, LLC is seeking a Banking Center Leader to coach a team, promote a positive work culture, and professionally represent the organization in the community.

The role emphasizes building strong client relationships, driving sales through coaching, and ensuring regulatory compliance across operations.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong leadership, coaching, and communication skills.
• Proficiency in Microsoft Office and Salesforce.
• Ability to foster teamwork, manage risks, and ensure regulatory compliance.

Responsibilities

• Lead and develop the team, ensuring effective routines and associate engagement.
• Drive sales through coaching advice-driven processes, building relationships, and local market development.
• Deliver exceptional client experiences and resolve issues promptly.
• Ensure compliance with regulations, policies, and risk management practices.
• Oversee operational efficiency, monitor metrics, control expenses, and collaborate with retail operations.
• Manage supervisory duties, including hiring, training, performance evaluation, and addressing employee relations.

Skills

Leadership

Coaching

Communication

Microsoft Office

Salesforce

Risk management

Regulatory compliance

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Salesforce

Job description

This leadership position involves coaching and managing a banking center team to execute strategic initiatives, promote a positive work culture, and represent the organization professionally within the community.

Key Responsibilities:

• Lead and develop the team, ensuring effective routines and associate engagement.
• Drive sales through coaching advice-driven processes, building relationships, and local market development.
• Deliver exceptional client experiences and resolve issues promptly.
• Ensure compliance with regulations, policies, and risk management practices.
• Oversee operational efficiency, monitor metrics, control expenses, and collaborate with retail operations.
• Manage supervisory duties, including hiring, training, performance evaluation, and addressing employee relations.

Qualifications & Skills:

• Bachelor’s degree or equivalent experience.
• Strong leadership, coaching, and communication skills.
• Proficiency in Microsoft Office and Salesforce.
• Ability to foster teamwork, manage risks, and ensure regulatory compliance.

Additional Requirements:

• Background and credit checks, compliance with S.A.F.E. Mortgage Licensing Act.