Banking Center Leader: Growth, Service & Team Empowerment

Santander Consumer USA Inc.; New Haven (CT); On-site; USD 60,000 - 103,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., seeks an experienced Banking Center Manager in New Haven, CT to lead daily operations, drive sales, and ensure superior customer service.

You will oversee staff, develop business plans, expand client relationships, cross-sell products, and ensure compliance with banking regulations while achieving district goals and delivering strong financial performance.

Qualifications

• 5-7 years of banking experience with leadership and service focus.
• Deep knowledge of retail banking products and services.
• Strong customer service, relationship building, and communication skills.

Responsibilities

• Meet/exceed sales, retention, and service quality goals.
• Develop and manage detailed business plans and team goals.
• Expand and retain client relationships and cross-sell bank initiatives.
• Ensure compliance with laws and internal policies.
• Schedule shifts and drive branch performance and coaching.

Skills

Leadership

Customer Service

Sales

Communication

Relationship Building

Education

High School Diploma

Bachelor's degree

Associates degree

Job description

Webster Bank, a division of Santander Bank, N.A., seeks an experienced Banking Center Manager in New Haven, CT to lead daily operations, drive sales, and ensure superior customer service.

You will oversee staff, develop business plans, expand client relationships, cross-sell products, and ensure compliance with banking regulations while achieving district goals and delivering strong financial performance.