Banking Center Leader: Drive Growth & Service Excellence

Santander Group; Milford (CT); On-site; USD 60,000 - 103,000; Full time

Benefits offered by this job

Santander Benefits

Competitive rewards package

Job summary

Santander Group is seeking a Banking Center Manager in Milford, CT. This leadership role oversees all functions, staff, and daily operations of the banking center, driving sales, service quality, and profitability through effective staff development and performance management.

The role emphasizes acquisition and optimization of client relationships, collaboration with partners, and strict adherence to policies and audits.

Qualifications

• 5–7 years of banking leadership and customer service experience.
• Strong communication, organization, and relationship-building skills.
• Knowledge of retail banking products and services; comfortable with technology.

Responsibilities

• Direct all functions, staff and daily operations of the banking center.
• Implement banking center network strategy and achieve sales, service, P&L, and operations goals.
• Acquire, integrate, and grow client relationships; cross-sell and resolve issues.

Skills

Banking leadership

Customer service

Communication skills

Organizational skills

Relationship building

Staff development

Technology literacy

Education

High school diploma

Associates or Bachelor's degree

Job description

Santander Group is seeking a Banking Center Manager in Milford, CT. This leadership role oversees all functions, staff, and daily operations of the banking center, driving sales, service quality, and profitability through effective staff development and performance management.

The role emphasizes acquisition and optimization of client relationships, collaboration with partners, and strict adherence to policies and audits.