Relationship Banker II - Growth & Coaching Lead

Santander Consumer USA Inc.; Clay Arsenal (CT); On-site; USD 35,000 - 58,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker II in Connecticut to serve Banking Center customers and help the team achieve sales, service, and operations goals. You will perform routine teller transactions, engage in needs-based conversations to offer appropriate financial products, and develop relationships across business segments.

The role may involve supervising colleagues, coaching new bankers, and occasional travel to alternate Banking Centers with

Qualifications

• HS diploma or GED required; associates/bachelor's degree preferred.
• 3–4 years of customer service and banking sales experience preferred.
• Supervisory experience is a plus; ability to coach others.

Responsibilities

• Process routine teller transactions (deposits, withdrawals, payments).
• Engage in needs-based conversations to offer appropriate products.
• Support sales, retention and growing profitability goals.
• Meet/exceed individual and team sales/service objectives.
• Maintain compliance with regulations and bank policies.
• Assist with supervising banking center colleagues and onboarding.

Skills

Customer service

Sales ability

Communication

Coaching & mentoring

Flexible scheduling

Education

High School Diploma or GED

Associates or Bachelor's degree

Tools

Branch processing systems

Job description

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker II in Connecticut to serve Banking Center customers and help the team achieve sales, service, and operations goals. You will perform routine teller transactions, engage in needs-based conversations to offer appropriate financial products, and develop relationships across business segments.

The role may involve supervising colleagues, coaching new bankers, and occasional travel to alternate Banking Centers with