Banking Center Advisor — Customer Growth & Service

WesBanco, Inc.; Waldorf (MD); Vor Ort; USD 27.000 - 32.000; Vollzeit

Benefits dieser Stelle

PTO 17 days

STD 5 days

11 paid holidays

Health, dental, vision benefits

401(k) with match

Zusammenfassung

WesBanco, Inc. is hiring a Customer Service Advisor to deliver exceptional customer service, process banking transactions, and identify referral opportunities for products and services.

The role focuses on building relationships with Retail and Business customers and promoting the bank's offerings. The position involves outbound calls for onboarding, prospecting new customers, and collaboration with internal partners to meet branch goals.

Qualifikationen

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.
• Excellent Customer Service
• Operational and Security Proficiency
• Identify referral opportunities
• Relationship building
• Promotion of Bank's products and services
• Business development (inside and outside)

Aufgaben

• Open new deposit accounts and operate a cash drawer.
• Process financial service transactions accurately.
• Promote bank products and refer customers to partners.
• Conduct outbound calls for onboarding and prospecting new Retail customers.
• Build and maintain relationships with internal partners to meet goals.
• Provide responsive customer service and resolve issues.

Kenntnisse

Customer service

Sales/referrals

Relationship building

Outbound calls

Communication

Ausbildung

High School Diploma

Jobbeschreibung

WesBanco, Inc. is hiring a Customer Service Advisor to deliver exceptional customer service, process banking transactions, and identify referral opportunities for products and services.

The role focuses on building relationships with Retail and Business customers and promoting the bank's offerings. The position involves outbound calls for onboarding, prospecting new customers, and collaboration with internal partners to meet branch goals.