Banking Center: Customer Growth & Service Advisor

WesBanco Bank, Inc.; Defiance (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank, Inc. in Defiance, OH seeks a Customer Service Advisor 1 for a 100% in-office role at the Defiance Main Banking Center. You will deliver excellent customer service while identifying sales opportunities and processing account transactions.

You will build relationships, open new deposit accounts, manage cash, and refer customers to internal partners. A high school diploma is required, with 1 year banking experience and 3 years in cash handling, sales, or customer service preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of cash handling, sales, or customer service experience required.

Responsibilities

• Identify referral opportunities and promote bank products.
• Open new deposit accounts and handle a cash drawer.
• Provide CSR and sales support to customers.
• Meet production and referral goals through outreach.
• Maintain security controls and compliance with bank policies.
• Resolve customer issues and maintain professional relationships.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

WesBanco Bank, Inc. in Defiance, OH seeks a Customer Service Advisor 1 for a 100% in-office role at the Defiance Main Banking Center. You will deliver excellent customer service while identifying sales opportunities and processing account transactions.

You will build relationships, open new deposit accounts, manage cash, and refer customers to internal partners. A high school diploma is required, with 1 year banking experience and 3 years in cash handling, sales, or customer service preferred.