Banking Center Advisor: Customer Service & Growth

WesBanco Bank, Inc.; Forest Hills (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank, Inc. in Springfield, OH is seeking a Customer Service Advisor 1 at Upper Valley. The role is 100% in-office, focusing on providing excellent customer service while identifying sales opportunities and handling account transactions.

The successful candidate will open deposits, manage cash, build relationships, promote products, and conduct outreach to onboard new Retail banking customers. Strong communication and organizational skills are essential.

Qualifications

• High school diploma required.
• Banking, cash handling, sales, and customer service experience preferred.

Responsibilities

• Open new deposit accounts and operate cash drawer with proper balancing.
• Identify referral opportunities and promote bank products to customers.
• Promote bank products and services and refer to business partners as appropriate.
• Conduct outbound calls for onboarding efforts and promotion of Retail banking relationships.

Skills

Customer service

Sales

Cash handling

Relationship building

Outbound calling

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank, Inc. in Springfield, OH is seeking a Customer Service Advisor 1 at Upper Valley. The role is 100% in-office, focusing on providing excellent customer service while identifying sales opportunities and handling account transactions.

The successful candidate will open deposits, manage cash, build relationships, promote products, and conduct outreach to onboard new Retail banking customers. Strong communication and organizational skills are essential.