Banking Center Advisor: Customer Growth & Service

WesBanco Bank, Inc.; Hedgewood (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank, Inc. is seeking a full-time Customer Service Advisor to operate within a designated WesBanco Banking Center.

The role emphasizes opening accounts, cash handling, outbound calls, and promoting bank products to customers and business partners. The position requires a high school diploma or GED and prefers at least one year in banking and three years in cash handling, sales, and customer service.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Open new deposit accounts and operate a cash drawer following balancing and cash handling procedures.
• Promote bank products and services through referrals and outbound calls.
• Conduct customer consultations to determine needs and refer to internal/external partners.
• Provide exceptional customer service and support a positive Banking Center environment.
• Deliver inbound/outbound calls for onboarding and relationship development.

Skills

Customer Service

Sales

Relationship building

Communication skills

Cash handling

Education

High School Diploma or GED

Job description

WesBanco Bank, Inc. is seeking a full-time Customer Service Advisor to operate within a designated WesBanco Banking Center.

The role emphasizes opening accounts, cash handling, outbound calls, and promoting bank products to customers and business partners. The position requires a high school diploma or GED and prefers at least one year in banking and three years in cash handling, sales, and customer service.