Banking Center Customer Advisor - Growth & Referrals

WesBanco, Inc.; Parkersburg (WV); On-site; USD 34,000 - 42,000; Full time

Job summary

WesBanco is seeking a Customer Service Advisor 1 to join the Market Street Banking Center in Morgantown, WV. The role is 100% in office, with a focus on delivering outstanding customer service, promoting bank products, and opening new deposit accounts.

The candidate will handle daily transactions, build relationships, and participate in outbound onboarding and outreach to foster Retail banking growth. Strong cash handling and sales skills are essential.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Open new deposit accounts and operate a cash drawer following balancing procedures.
• Identify referral opportunities and promote bank products and services.
• Conduct outbound calls for customer onboarding and prospect new Retail customers.

Skills

Customer service

Sales

Cash handling

Interpersonal communication

Education

High School Diploma or GED

Job description

WesBanco is seeking a Customer Service Advisor 1 to join the Market Street Banking Center in Morgantown, WV. The role is 100% in office, with a focus on delivering outstanding customer service, promoting bank products, and opening new deposit accounts.

The candidate will handle daily transactions, build relationships, and participate in outbound onboarding and outreach to foster Retail banking growth. Strong cash handling and sales skills are essential.