Banking Customer Advisor: Service, Sales & Onboarding

WesBanco; Parkersburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Parkersburg, WV seeks a Customer Service Advisor to work 100% in-office at the Market Street Banking Center. You will open deposits, process transactions, and promote WesBanco products while building customer relationships.

The role emphasizes outstanding service, outreach, and referrals to internal and external partners. The CSA will perform CSR duties, handle cash, and strive to meet onboarding and sales goals through proactive customer engagement and collaboration with branch

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Open new deposit accounts and operate a cash drawer.
• Provide outstanding customer service and promote bank products.
• Identify referral opportunities and refer customers to partners.
• Handle banking transactions and ensure compliance with procedures.
• Conduct outbound outreach for onboarding and relationship growth.
• Maintain security and accuracy in daily operations.

Skills

Customer Service

Sales

Relationship Building

Communication Skills

Education

High School Diploma or GED

Job description

WesBanco in Parkersburg, WV seeks a Customer Service Advisor to work 100% in-office at the Market Street Banking Center. You will open deposits, process transactions, and promote WesBanco products while building customer relationships.

The role emphasizes outstanding service, outreach, and referrals to internal and external partners. The CSA will perform CSR duties, handle cash, and strive to meet onboarding and sales goals through proactive customer engagement and collaboration with branch