Banking Center Customer Advisor – Growth & Referrals

WesBanco; Catonsville (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Paid Holidays

Job summary

WesBanco in Maryland is seeking a Customer Service Advisor to work 100% in office at our Arbutus Banking Center. You will handle deposits, cash handling, and promote bank products while delivering outstanding service.

This role emphasizes outbound onboarding, referrals, and building relationships with customers and partners. Strong interpersonal skills and banking knowledge are essential, with a comprehensive benefits package provided by WesBanco.

Qualifications

• Customer service excellence with ability to identify referrals.
• Ability to promote bank products and services to customers.
• Strong interpersonal and communication skills for relationship building.
• Experience in cash handling and banking transactions.

Responsibilities

• Open new deposit accounts and process transactions.
• Promote bank products and refer to partners as appropriate.
• Handle cash drawer and ensure accuracy in balancing.
• Conduct outbound calls for onboarding and cross-sell efforts.
• Develop Retail banking relationships inside and outside the branch.

Skills

Customer Service

Relationship Building

Sales Referrals

Promote Bank Products

Business Development

Operational Proficiency

Education

High School Diploma or GED

Job description

WesBanco in Maryland is seeking a Customer Service Advisor to work 100% in office at our Arbutus Banking Center. You will handle deposits, cash handling, and promote bank products while delivering outstanding service.

This role emphasizes outbound onboarding, referrals, and building relationships with customers and partners. Strong interpersonal skills and banking knowledge are essential, with a comprehensive benefits package provided by WesBanco.