Banking Associate: Client-Focused Teller

TD Bank Group; Marlborough (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Marlborough, MA is seeking a Banking Associate to handle everyday transactions, open accounts, and advise customers on products to help reach financial goals.

The role requires a high school diploma or GED and about 1 year of customer service experience. Strong communication and problem-solving skills, plus proficiency in Microsoft Office, are valued; teller platform training is provided.

Qualifications

• High school diploma or GED is required.
• 1 year experience with customers (volunteering, education, military accepted).
• Strong customer service and communication skills; ability to work evenings, weekends, holidays.

Responsibilities

• Process customer transactions accurately on teller line or platform.
• Open new accounts and educate customers on banking products and services.
• Provide educational guidance and proactive recommendations to meet financial goals.
• Build trust through educational content, tools, and consultative support.
• Manage lead generation, referrals, and scheduling with customers and partners.

Skills

Customer service

Communication

Problem solving

Microsoft Office

Teller training

Education

High school diploma or GED

Tools

Microsoft Office

Teller platform

Job description

TD Bank Group in Marlborough, MA is seeking a Banking Associate to handle everyday transactions, open accounts, and advise customers on products to help reach financial goals.

The role requires a high school diploma or GED and about 1 year of customer service experience. Strong communication and problem-solving skills, plus proficiency in Microsoft Office, are valued; teller platform training is provided.