Relationship Banking Associate

TD Bank Group (TD); Lowell (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group (TD) in Lowell, MA, is seeking a client‑facing associate to deliver everyday banking and support consumer product needs. You will serve as the hospitality ambassador for the financial center, handling transactions, answering questions, and guiding customers to the right TD partners.

Ideal candidates have a high school diploma and 1+ years of client experience, with strong communication and problem‑solving skills.

Qualifications

• Experience in client-facing banking or cash handling is preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organizational and communication skills.

Responsibilities

• Greet clients and handle everyday banking transactions accurately and efficiently.
• Educate clients on products and digital capabilities and refer to specialists when needed.
• Maintain risk and regulatory standards while delivering a high-touch client experience.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group (TD) in Lowell, MA, is seeking a client‑facing associate to deliver everyday banking and support consumer product needs. You will serve as the hospitality ambassador for the financial center, handling transactions, answering questions, and guiding customers to the right TD partners.

Ideal candidates have a high school diploma and 1+ years of client experience, with strong communication and problem‑solving skills.