Banking Advisor: Teller & Accounts Specialist

First Horizon Bank

Graham (NC)

On-site

USD 32,000 - 45,000

Full time

3 days ago

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Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- First Horizon benefits

Job summary

First Horizon Bank in Graham, NC seeks a frontline associate to provide teller and platform support, opening and servicing deposit accounts, and cross-selling banking products. You will assist clients with loan applications and maintain high standards of service.

The role emphasizes accuracy, regulatory compliance, and ongoing learning to stay current with bank procedures and product knowledge.

Qualifications

High school diploma or GED with 1 year of teller experience preferred.
Background check and regulatory compliance requirements for employment.

Responsibilities

Provide teller and platform support to minimize client wait times and deliver quality customer service.
Identify client needs through consultative conversations and recommend appropriate products.
Open and process new deposit accounts including savings, IRAs, CDs, and money market accounts.
Cross-sell and refer to bank partners to deepen client relationships.
Conduct outbound calls to clients and prospects during campaigns.
Assist clients with loan applications and hand off processing as needed.
Research and resolve client questions about account status.
Deliver consistent, excellent client experiences and resolve issues promptly.
Attend training and meetings to enhance product knowledge and compliance with bank policies.