Banking Customer Advisor: Accounts & Service

First-Horizon-Bank; Town of Florida (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

First Horizon Bank seeks a customer-focused teller to provide both teller and platform support ensuring quick service. You will identify client needs, open deposit accounts, and cross-sell products to strengthen relationships.

Regular outbound calls and collaboration with banking center staff support daily operations, while adhering to policies, risk controls, and regulatory requirements.

Qualifications

• High school diploma or GED and 1 year of teller experience preferred.
• Basic computer skills including Microsoft Office.
• Ability to perform cash handling and balance transactions.

Responsibilities

• Provide teller and platform support to minimize wait times and deliver quality service.
• Open and process new deposit accounts and respond to client needs.
• Cross-sell products and refer to bank partners to deepen relationships.
• Assist with loan applications and guide processing to the appropriate associates.
• Maintain compliance with regulations, controls, and internal policies.

Skills

Customer service

Sales & service mindset

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

coin counter

Job description

First Horizon Bank seeks a customer-focused teller to provide both teller and platform support ensuring quick service. You will identify client needs, open deposit accounts, and cross-sell products to strengthen relationships.

Regular outbound calls and collaboration with banking center staff support daily operations, while adhering to policies, risk controls, and regulatory requirements.