Dynamic Universal Banker: Elevate Client Service & Growth

First-Horizon-Bank; Burlington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank in Burlington, NC is seeking a customer-focused Teller/Bank Associate to perform daily teller transactions and provide platform support to minimize wait times. You will identify client needs, open new deposit accounts (checking, savings, IRAs, CDs, money market), cross-sell bank products, and assist with loan applications, while maintaining compliance and delivering exceptional service.

This role requires solid attention to detail and willingness to participate in training,

Qualifications

• High school diploma or GED required or preferred.
• 1 year teller experience preferred.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Identify client needs through conversations and recommend appropriate products.
• Open and process new deposit accounts (checking, savings, IRAs, CDs, money market).
• Cross-sell and refer to bank partners to generate new business.
• Conduct outbound calls to clients and prospects during campaigns.
• Assist clients with loan applications and hand off processing to the appropriate associate.
• Research and resolve client inquiries on account status.
• Deliver excellent client experiences and resolve issues promptly.
• Attend training and stay updated on policies, compliance, and internal controls.
• Assist banking center with daily operations and audit controls.

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Burlington, NC is seeking a customer-focused Teller/Bank Associate to perform daily teller transactions and provide platform support to minimize wait times. You will identify client needs, open new deposit accounts (checking, savings, IRAs, CDs, money market), cross-sell bank products, and assist with loan applications, while maintaining compliance and delivering exceptional service.

This role requires solid attention to detail and willingness to participate in training,