Bank Teller: Help Customers Build Their Financial Futures

Citizens Bank; East Rutherford (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Volunteer time off

Career growth

Health benefits

401K match

Job summary

Citizens Bank in East Rutherford, NJ is seeking a Teller to greet customers, demonstrate mobile app usage, and process simple transactions. You will help customers reach financial goals with personalized advice and connect them to Bankers for next steps.

The role emphasizes cash handling, knowledge of Citizens products, and policy compliance. Hours may include weekends/evenings; starting pay is $21/hour and up with competitive benefits.

Qualifications

• High School degree or GED.
• 6 months experience processing transactions (cash and/or digital payments).
• 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to ask questions and identify needs to develop long-term relationships.
• Ability to solve problems and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app/ATM use for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits and respond to questions.
• Follow all financial policies and cash handling procedures.

Skills

Customer experience

Listening skills

Communication skills

Problem solving

Digital literacy

Customer focus

Flexible hours

Education

High School / GED

Job description

Citizens Bank in East Rutherford, NJ is seeking a Teller to greet customers, demonstrate mobile app usage, and process simple transactions. You will help customers reach financial goals with personalized advice and connect them to Bankers for next steps.

The role emphasizes cash handling, knowledge of Citizens products, and policy compliance. Hours may include weekends/evenings; starting pay is $21/hour and up with competitive benefits.