Bank Teller: Guide Clients to Achieve Their Financial Goals

Citizens Bank; Dover (DE); Sur place; USD 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Paid time off for volunteering

Matching charitable donations

401(k) with company match

Tuition assistance

Health, dental and vision coverage

Résumé du poste

Citizens Bank in Dover, DE is seeking a Citizens Teller to greet customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You will deliver personalized financial advice, respond to questions, and connect customers with Bankers for further assistance.

The role requires a high school diploma or GED and at least six months of transaction experience, plus strong communication and digital skills.

Qualifications

• High School diploma or GED.
• 6 months experience processing transactions.
• 1 year customer experience, recommending and referring products.
• Strong listening and communication skills.
• Comfortable with using digital technology to support goals.
• Ability to work weekends and evenings.

Responsabilités

• Greet customers in lobbies.
• Demonstrate how to use mobile app or ATMs for simple transactions.
• Provide personalized advice to help customers reach financial goals.
• Connect customers to Bankers for next steps and follow policies including cash handling.

Connaissances

Customer service

Active listening

Communication

Problem solving

Digital literacy

Formation

High School diploma or GED

Description du poste

Citizens Bank in Dover, DE is seeking a Citizens Teller to greet customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You will deliver personalized financial advice, respond to questions, and connect customers with Bankers for further assistance.

The role requires a high school diploma or GED and at least six months of transaction experience, plus strong communication and digital skills.