Customer-Driven Bank Teller | Grow Financial Futures

Citizens Bank; Somersworth (NH); Vor Ort; USD 24.000 - 34.000; Teilzeit

Benefits dieser Stelle

Volunteer time off

Charitable matching up to $1000

Health insurance

Zusammenfassung

Citizens Bank in Somersworth, NH is seeking a Teller to greet customers, handle transactions, and demonstrate mobile app and ATM use. You will deliver personalized financial guidance and connect customers to Bankers for the next steps.

The role requires strong listening, communication, and problem-solving skills, with a focus on customer satisfaction and digital literacy. Hours may include weekends/evenings, starting pay is $21/hour and up.

Qualifikationen

• High School diploma or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, which can include weekends and evenings.

Aufgaben

• Greet customers in the lobby and assist with transactions and using mobile app/ATMs.
• Provide personalized advice and connect customers with Bankers for next steps.
• Educate customers about Citizens products and benefits while following policies and cash handling procedures.

Kenntnisse

Listening

Communication

Customer focus

Problem solving

Digital literacy

Questioning

Ausbildung

High School Diploma or GED

Jobbeschreibung

Citizens Bank in Somersworth, NH is seeking a Teller to greet customers, handle transactions, and demonstrate mobile app and ATM use. You will deliver personalized financial guidance and connect customers to Bankers for the next steps.

The role requires strong listening, communication, and problem-solving skills, with a focus on customer satisfaction and digital literacy. Hours may include weekends/evenings, starting pay is $21/hour and up.