Bank Teller: Elevate Customer Experience & Wellness

LE001 Northwest Bank; Washington (Washington County); On-site; USD 32,000 - 48,000; Full time

Job summary

Northwest Bank in Washington state seeks a Teller to welcome customers, accurately process transactions, resolve issues, educate clients about products and digital offerings, and support referral opportunities.

You will balance drawers, participate in office meetings, and follow security and compliance procedures to protect the bank while delivering excellent service. This role emphasizes teamwork and strong communication.

Qualifications

• Customer service experience preferred.
• Ability to balance teller drawer daily and perform basic banking tasks.
• Knowledge of bank products and digital offerings.

Responsibilities

• Identify referral opportunities and support sales goals.
• Assist customers with questions and problem resolution.
• Greet customers and resolve issues; refer complex requests to the appropriate team.
• Balance teller drawer daily and participate in meetings and double-control procedures.
• Protect the bank by following security, compliance, and risk policies.
• Work as a team and support management with special requests.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Microsoft Office

Cash handling

Education

High School Diploma or equivalent

Tools

Teller System

Office software

Job description

Northwest Bank in Washington state seeks a Teller to welcome customers, accurately process transactions, resolve issues, educate clients about products and digital offerings, and support referral opportunities.

You will balance drawers, participate in office meetings, and follow security and compliance procedures to protect the bank while delivering excellent service. This role emphasizes teamwork and strong communication.