Teller & Financial Wellness Advocate

LE001 Northwest Bank; Dallas, Harveys Lake (TX, Luzerne County); On-site; USD 21,000 - 28,000; Full time

Job summary

Northwest Bank is seeking a Teller to welcome customers and process transactions with accuracy and courtesy. You will resolve issues, educate customers on products, and refer opportunities to the appropriate team for further assistance.

Ideal candidates have prior customer service and cash handling experience, with a focus on teamwork and reliable communication. This role requires flexibility to work varied hours, including some evenings and weekends.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Customer service and cash handling experience preferred.
• Banking/retail experience preferred.

Responsibilities

• Assist customers with questions and resolve problems.
• Balance teller drawer daily and assist with vault/ATM tasks.
• Provide product education and refer opportunities to appropriate team.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Teller System

Education

High School Diploma or equivalent

Tools

Microsoft Office

Banking software

Job description

Northwest Bank is seeking a Teller to welcome customers and process transactions with accuracy and courtesy. You will resolve issues, educate customers on products, and refer opportunities to the appropriate team for further assistance.

Ideal candidates have prior customer service and cash handling experience, with a focus on teamwork and reliable communication. This role requires flexibility to work varied hours, including some evenings and weekends.