Customer-Centric Teller: Elevate Financial Wellness

LE001 Northwest Bank; Centre Hall (Centre County); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank Centre Hall location is seeking a Teller to deliver excellent customer service by greeting customers, processing transactions, and identifying referral opportunities for bank products and services.

The role requires cash handling, problem resolution, and active engagement with customers to understand their financial needs while conforming to security and compliance standards.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Knowledge of bank products, services, and digital offerings preferred.

Responsibilities

• Assist customers with questions and problem resolution.
• Balance teller drawer daily and participate in office meetings.
• Identify referral opportunities to contribute to sales goals.
• Greet customers and resolve issues or concerns.
• Navigate bank software and systems to maximize efficiency.
• Ensure compliance with security and dual-control procedures.
• Work evenings and weekends as scheduled.

Skills

Customer service

Cash handling

Bank products knowledge

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Teller System

Job description

Northwest Bank Centre Hall location is seeking a Teller to deliver excellent customer service by greeting customers, processing transactions, and identifying referral opportunities for bank products and services.

The role requires cash handling, problem resolution, and active engagement with customers to understand their financial needs while conforming to security and compliance standards.