Bank Teller: Deliver Exceptional Service & Grow Clients

Beacon Bank; Massachusetts; On-site; USD 27,552 - 34,440; Full time

Job summary

Beacon Bank seeks a Teller in Essex, MA to serve as the main contact for customers, handling deposits, withdrawals and related services while promoting Beacon Bank products. The role emphasizes accuracy, compliance, and delivering exceptional service.

You will build relationships, assist with digital banking, and participate in branch initiatives. Availability for Saturday hours and local travel may be required, with opportunities for growth within Retail Banking.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Follow bank policies and procedures, including security of bank assets and confidentiality.

Skills

Interpersonal skills

Customer service

Communication skills

Attention to detail

Flexibility

Education

High school diploma

Tools

Microsoft Office

Job description

Beacon Bank seeks a Teller in Essex, MA to serve as the main contact for customers, handling deposits, withdrawals and related services while promoting Beacon Bank products. The role emphasizes accuracy, compliance, and delivering exceptional service.

You will build relationships, assist with digital banking, and participate in branch initiatives. Availability for Saturday hours and local travel may be required, with opportunities for growth within Retail Banking.