Customer-Focused Teller: Grow Relationships & Service

Beacon Bank; Manchester (VT); On-site; USD 42,000 - 52,000; Full time

Job summary

Beacon Bank in Manchester, VT seeks a Teller to serve as the main contact for customers, processing deposits, withdrawals, and transfers with accuracy while delivering an exceptional customer experience.

You will cultivate relationships, promote Beacon Bank products and services, support digital banking engagement, and ensure compliance with bank policies and regulatory requirements. Strong customer service and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide outstanding customer experience at all points of contact.
• Build and expand customer relationships by referring products and services.
• Assist customers with digital banking services and options.
• Process deposits, withdrawals, check cashing, loan payments and other transactions.
• Balance cash drawer daily and handle cash accurately.
• Follow bank policies and ensure compliance with regulations (BSA/AML).

Skills

Interpersonal skills

Customer-focused

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Manchester, VT seeks a Teller to serve as the main contact for customers, processing deposits, withdrawals, and transfers with accuracy while delivering an exceptional customer experience.

You will cultivate relationships, promote Beacon Bank products and services, support digital banking engagement, and ensure compliance with bank policies and regulatory requirements. Strong customer service and communication skills are essential.