Teller: Customer Experience & Digital Banking Support

Beacon Bank; Boston (MA); On-site; USD 27,552 - 33,062; Full time

Job summary

Beacon Bank in West Roxbury, MA is seeking a Teller to serve as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience.

You will cultivate relationships, promote Beacon Bank’s products and services, support digital banking engagement, and ensure compliance with bank policies and regulatory requirements. This role requires a High school diploma and cash handling/customer service experience.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment and decision-making abilities.

Responsibilities

• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.

Skills

Customer service

Communication

Cash handling

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Beacon Bank in West Roxbury, MA is seeking a Teller to serve as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience.

You will cultivate relationships, promote Beacon Bank’s products and services, support digital banking engagement, and ensure compliance with bank policies and regulatory requirements. This role requires a High school diploma and cash handling/customer service experience.