Part-Time Teller & Customer Experience Pro

Beacon Bank; Medford (MA); On-site; USD 31,000 - 39,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Beacon Bank in Medford, MA seeks a part-time Teller to serve as the main point of contact for customers, processing deposits, withdrawals and other services while delivering an exceptional experience. You will promote Beacon Bank products, assist with digital banking, support branch initiatives, and maintain accurate cash handling with reliable attendance for Saturday shifts.

This role requires a high school diploma, cash handling experience, strong communication skills, and a commitment to

Qualifications

• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision‑making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Recognize and offer recommendations for customer needs and goals, including referrals to line of business partners.
• Meet or exceed teller incentive goals and contribute to branch goals.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily.
• Follow all bank policies and procedures and ensure compliance with regulations.
• Act as a deterrent to robbery and fraud by adhering to procedures.

Skills

Interpersonal skills

Customer focus

Communication skills

Listening skills

Judgment

Decision-making

Reliability

Attendance

Flexibility

Time management

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Medford, MA seeks a part-time Teller to serve as the main point of contact for customers, processing deposits, withdrawals and other services while delivering an exceptional experience. You will promote Beacon Bank products, assist with digital banking, support branch initiatives, and maintain accurate cash handling with reliable attendance for Saturday shifts.

This role requires a high school diploma, cash handling experience, strong communication skills, and a commitment to