Customer-Focused Universal Banker (Teller)

Beacon-Bank; Coltsville (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Bank in Pittsfield, MA, is seeking a Teller to handle transactions, promote digital banking, and deliver exceptional customer service. You will manage deposits, withdrawals, and balance cash drawers while supporting branch initiatives and community involvement.

The position emphasizes accuracy, a friendly customer focus, and the ability to work Saturdays with occasional travel to nearby offices. Prior customer service experience is preferred and basic MS Office skills are expected.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.

Responsibilities

• Provide outstanding customer experience at all contact points and build relationships by recommending products and services.
• Assist customers with digital banking services and promote convenient options.
• Meet branch goals and participate in community initiatives; support daily branch operations.

Skills

Interpersonal skills

Teamwork

Leadership

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Pittsfield, MA, is seeking a Teller to handle transactions, promote digital banking, and deliver exceptional customer service. You will manage deposits, withdrawals, and balance cash drawers while supporting branch initiatives and community involvement.

The position emphasizes accuracy, a friendly customer focus, and the ability to work Saturdays with occasional travel to nearby offices. Prior customer service experience is preferred and basic MS Office skills are expected.