Part-Time Teller: Customer Experience & Transactions

Berkshire Bank; Medford (MA); On-site; USD 27,552 - 33,062; Full time

Job summary

Beacon Bank in Medford, MA is seeking a Teller to serve as the main contact for customers, processing deposits, withdrawals, checks, and other services with accuracy and courtesy.

You will promote Beacon Bank products, support digital banking engagement, and participate in branch initiatives while maintaining policy compliance. Strong communication, reliable attendance, and weekend availability are essential for success.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision‑making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and recommend convenient banking options.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information.

Job description

Beacon Bank in Medford, MA is seeking a Teller to serve as the main contact for customers, processing deposits, withdrawals, checks, and other services with accuracy and courtesy.

You will promote Beacon Bank products, support digital banking engagement, and participate in branch initiatives while maintaining policy compliance. Strong communication, reliable attendance, and weekend availability are essential for success.